About two weeks ago, my laptop refused to bless me with its bright presence. I would click on the power and it stubbornly sat silent. I went through the stages of loss and was afraid I could not recuperate with such a death. Seemingly all my work from South Africa and Viet Nam disappeared in an instant. Gone are my pictures and all my data. I crossed my fingers hoping that my hard drive survived and only my motherboard wigged out.
With Khoa’s help, I send the laptop off to a local computer store. I threw down a small sum of $60 for inspection, a motherboard replacement, and installation. Back in the states, that’d likely cost me $200 for similar service. So I had a heck of a deal.
After being notified about a successful resuscitation of my laptop without any damage to my hard drive, I showed up at the store last Friday to pick up my little digital friend, waited for more than 30 minutes, and then I got the “oops, we actually didn’t fix your laptop yet” response. Then last Monday morning, I reappeared at the store. After 15 minutes of waiting, I calmly said, “You guys have made me wait for a long time. First on Saturday and now this morning. That’s not right.”
The owner of the store turns around and blankly asks, “What do you want me to do?” I gave him no response, but other than shake my head in mild frustration.
He continues with “This is how business is done. I’m doing you a favor at this price. You can have your laptop back, but I will take out the motherboard. I don’t want your money.” He then calls his associate and orders him to remove my motherboard.
Shell-shocked, I am forced to apologize even though I am at no fault. I had to beg him to keep the new motherboard in my laptop which I dearly needed to do my work. Without my laptop, I am paralyzed. I continued to plead for 20 minutes as he nonchalantly ignored my presence. He wanted to show his strength by stomping on me and he certainly did that morning. I had no choice, but to succumb to his whims.
He finally allowed me to keep my motherboard, but required me to pick it up in the late afternoon, which made no sense to me. But powerless, I agreed to his demands.
At least now my laptop wakes up everyday with a wonderful brightness.
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